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 Post subject: RANT!
PostPosted: Tue Aug 17, 2010 9:30 am 
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Location: Pelahatchie, MS
It is amazing how stupid people are that work in retail. I have a sprawlmart battery in my Suburban tow pig, it had developed a dead cell. How do I know this? Because I have been doing both automotive and commercial/residential work for the past 30 years or so, and I HAVE TOOLS! After not only verifying a dead cell via my test equipment, but also swapping batteries with a known good one and verifying no problem with my ride (which I carried the stupid battery back to the idiot mart, by the way...) I have to wait while the one celled Amoeba behind the counter tried to hook the battery up to the amazingly complex :roll: test machine behind their counter. About 10 minutes later, surprise, surprise, it spit out a printed reciept saying the battery had a dead cell...

Now begins the fun part. Idiot can't figure out how to work the register to do a battery swap. Mind you, the battery is 26 months old, has a 36 month free replacement. Genius comes up with me owing them a prorated difference of $92.02! He finally talks the older moron, who has worked behind the counter ever since I have been going there to help him, and, you guessed it, he also comes up with $92.02 :roll: SO they draft the new guy, under the theory the younger kids know more about computers, and what was behind door number 3? $92.02. :signanyone

By this time, another hour has passed, and I am running close to being late for an appointment, so I get my old battery, and the printout showing it was bad, so I wouldn't have to wait next time, and jet. Go back this morning after gym, different set of morons, same store, lol...

This time, I get an assistant manager, who I also recognise as having been there for several years, so I think "hey things are looking up!" :roll: He rolls through the process and guess what. $92.02! :cry: So he gets a CSM, which must stand for contagiously stupid moron, to help him, and away we go again, with another, you guessed it, $92.02. I finally asked them if I could try, they got mad, as they though I was being a smarta$$, but hey, I had more experience by now than any of them...

Finally, a young lady on break from the produce section got me checked out. And NO, I ain't kidding about any of this. Now I know how Bruce Banner felt at times...

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 Post subject: Re: RANT!
PostPosted: Tue Aug 17, 2010 9:04 pm 
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Location: Whittier, (So). Cal.
WOW! :lol: Good story. And sorry. But thanks for sharing.

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 Post subject: Re: RANT!
PostPosted: Tue Aug 17, 2010 11:15 pm 
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Location: Y Omen
mytmouz wrote:
It is amazing how stupid people are that work in retail.

I work retail. :oops:

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 Post subject: Re: RANT!
PostPosted: Wed Aug 18, 2010 1:18 am 
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TILTED wrote:
mytmouz wrote:
It is amazing how stupid people are that work in retail.

I work retail. :oops:


Haha! This is hilarious....


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 Post subject: Re: RANT!
PostPosted: Wed Aug 18, 2010 8:32 pm 
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TILTED wrote:
mytmouz wrote:
It is amazing how stupid people are that work in retail.

I work retail. :oops:


I am truly sorry for that...Image

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 Post subject: Re: RANT!
PostPosted: Wed Aug 18, 2010 11:09 pm 
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Feel the Steel
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mytmouz wrote:
TILTED wrote:
mytmouz wrote:
It is amazing how stupid people are that work in retail.

I work retail. :oops:


I am truly sorry for that...Image


That I am stupid or I work retail?? :lol:

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 Post subject: Re: RANT!
PostPosted: Thu Aug 19, 2010 3:04 am 
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Decisions, decisions...

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 Post subject: Re: RANT!
PostPosted: Sun Aug 22, 2010 7:02 pm 
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Location: Loranger, Louisiana
Damn. I work at Wal-Mart in the Tire & Lube section! Sooo, I'll keep my pie hole shut. Buuuuttttt, if you get a manager involved, you will probably get it resolved to your satisfaction. The managers at this Wallyworld will give your stuff to you FREE. Had a lady come in today about her two week old tires going flat. After being cussed out (and having to smile and take it as per policy), I asked her if she wanted a manager. Got the manager involved and tore the tires down to find each rim was rusted to hell along the bead line. Yes we should have noticed the rims during the initial tire change. Long story short, for the inconvinience, the manager refunded the cost of the tires and we had to clean the rims with wire brushes until the tires seated properly. The battery situation: they don't like to tell you it is a prorated warranty! It hurts the sales. When you hear '3-year' warranty, they want you to THINK if it goes bad at the two year and 364th day, you'll get a new one.
While I do work at Wal-Mart, I do not agree with a LOT of their policies and 'proceedures'.

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 Post subject: Re: RANT!
PostPosted: Mon Aug 23, 2010 10:32 am 
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Location: Pelahatchie, MS
I thought of you actually, when I originally wrote tihs, (NOT the stupid part) :lol: Anyways, the local marts won't give you anything but a headache. Never heard of comping you for your time or aggravation to anyone local. And the battery is prorated after 3 years. Sticker, and stamped date code matched up with my handy reciept :wink: So they were going to give me mine free anyway they sliced it...Image

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 Post subject: Re: RANT!
PostPosted: Mon Aug 23, 2010 11:07 am 
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Good for you! Ya still like me though, huh? :ebiggrin

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 Post subject: Re: RANT!
PostPosted: Fri Aug 27, 2010 8:35 pm 
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Location: Arkoma,Oklahoma
my mother in law works for wallyworld and thats all i need or wanna say. :lol:

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 Post subject: Re: RANT!
PostPosted: Mon Sep 06, 2010 10:33 am 
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Joined: Thu Apr 07, 2005 11:48 am
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Location: Republic of Texas, 77836
My brother went through 6 Wally batteries in his Suburban. He eventfully found out they used reman batteries. He eventfully went to "A"zone and bought one, no problems. He owned his own auto repair shop till his health made him quit. Dad was a mechanic all his life before he passed. I was for 12 years. We all had dealer experience, what that is worth. David, 17 years Chevy, Me 10 Pontiac, Pop Cadillac a long time ago then Pontiac GMC.

Other Wally batteries are new. Lawn Mower, Motorcycle and such. So buy where every one wants. Most batteries seem to be close to the same price. I bought 1 for the Saturn from "A" and one for my 3/4 ton Chevy from the Real local flaps. Another flaps, Napa, was with a few $ of each other.

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 Post subject: Re: RANT!
PostPosted: Mon Sep 06, 2010 6:52 pm 
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I used to work for an equipment manufacturer, mostly made the battery acid fill equipment. I traveled throughout North America doing installations and service. Plants would run a batch of black case batteries, only difference would be the tops, then the yellow case batteries, then the white case batteries. I would see sprawl mart, AutoWrong, O'Wrongley's, etc. back to back. Only difference was the Intrastate batteries spent a few more hours on the charging station...

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