LUVTruck.com

So I ordered a new set of Hoosier tires (31X18.5X33's) for the back of the LUV from Americas Tires since they matched Jeg's and I bought tires for my other 5 cars and 2 trailers from them. The manager, who know's me and my wallet well by now, calls me this morning and tells me they are in. I said great, I will come down and pick them up. He said "Please bring in the rims and they will mount the tires for free". I said I could do it, I do not want my rims screwed up. He said they had the better equipment and wants to keep me happy so "Please" bring them in. I drop them off and return back in 2 hours and pay. We load them up in the bed of my Mitsubishi pick up and I notice some rubber on the rims. I think "damn kids wont even clean the rims the just mounted tires on". After a closer look I see they gauged both rims and I mean bad. I call the manager over and say what happened here. He said "that is fresh and I am sure we did that" so he calls over the kid and the kid tells me my rims were junk and all scratched up to began with. The manager see's I am about to grab the kid and throw him through the window and steps in between me and the kid. The manager tells me to follow him and tells the kid to "stay put". We roll over a rim and match it up to the tire machine and we could tell the machine did it. The kid comes over and tells us "I did scratch the rims, I was thinking of another set I worked on (like they do several sets of 15X15 rims every day). So the manager sends me to a rim polisher in the next town to see if they could be polished out, if not agrees to buy me new rims. I can tell you I was about 10 seconds from beating that f@*^*&# kid to a inch of his death. What kind of kid would tell a customer that "your rims were junk and all scratched up to began with"?

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Certified pilots, looking down on people since 1903.

I know what your going through....Im in the works of buying a new truck .........Im about ready to kill the salesman
Found a rock chip in the windshield so I made them replace the windshield. When I went to pick it up they cut the leather steering wheel, and of course they were trying to tell me that it was like that before....
Make a long story short.... they are going to replace the whole steering wheel.

GD salesman wouldnt give me another truck to drive while having the windsheld replaced, unlike when they put in the spray in liner (free). Gave me a crappy caviler. It no longer has 14 miles on it...lol... its closer to 214 miles now.
I dont know how people drive them, Im 5'6 and I have a hard time fitting in it.
Plus I gave them ~A~ gas recipt and timed it so that the finance was closed so I cant get reimbersed. So they filled up my truck.
I still dont know where the gas recipt came from. Probably one of my old ones I picked up from cleaning out my old truck.

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I had a set of vintage VW rims from my show bug get hubcap tabs broke off while at the local tire shop. Fools didnt even need to mess with the hubcap tabs. To boot the rims are a painted sceem tyo match the vehicles paint scheme and they came back with chips in the paint on the edges of the rims. Some guy just dropped them on the ground instead of taking some care with an expensive vintage rim.

At least you made a stink. Unless these things are shown to managers the kids doing them continue like its typical customer service.

I feel your pain.

I used to have a mint condition 71 buick riviera boat tail with a 455 rocket that I showed, and I took it to have new tires mounted on my re-chromed stock riviera rims with perfect stock riviera centers...and wouldn't you know it - the jackass kid at the tire place used a big lug nut socket to knock the centers out of my wheels and broke every damn one of them. I called him over to my car and jumped his ass about it and he said " They were already like that. What's the big deal anyway - they're just peice of shit old rims on an old junk car anyway."

When I grabbed him by his shirt, slammed him into the shop wall he was standing in front of, and was about to knock his teeth out, the whole crew came running. The manager was pissed as hell and told the kid he was to apologize, and that he was paying for new centers for my wheels. The kid mouthed off and got sacked right on the spot, and the tire shop paid for my wheel centers that took me a week to find online and cost $35.00 apiece.

It's kids like that little jerkoff that remind me of why some animals eat their young...

Got my rims back today. What a great repair and polish. I never thought they would be able to repair the rims to my standards, they did and even surpassed what I had hoped for. If anyone needs rims repaired look them up, the do most of their work through UPS so no need to be in the area.

http://www.wheelconcepts.com

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Certified pilots, looking down on people since 1903.

Nice to see some companies out there still do good work. Seems harder and harder to find these days.